Return Policy

At E and G Direct we not only offer you an exceptional before-sales service but a compassionate and caring after-sales service.

• 72 hour money back guarantee 

• Full assistance in all matters
  

• All warranties are worldwide - 1 year manufacturers warranty.

Our commitments include:

• Returns of non-faulty items are subject to a re-stocking fee equivalent to the shipping cost of the item.
  

• Fautly items reported after the 72 hour period need to be sent back to the manufacturer however our friendly customer services will assist you in all your questions. Manufacturers can take up to 6 weeks to return or repair an item but usuallly takes 1-2 weeks.

Please feel free to ask any questions.

We go out of our way to make your misfortune our chance to shine. Our opportunity to show our service and respect for you...the valued customer.

At Electronics and Gadgets Direct Ltd the customer always comes first. We have over 8000 positive reviews on Amazon to prove this. 

We will not be beaten on service and value for money.